Digital Customer Experience in Commercial Insurance – Wing It Podcast Episode 61
This week, the insurance team talks about mid-market commercial insurance – and how they see it as an underserved segment when it comes to customer experience. While personal lines have developed over the last few years to include self service tools and automation, commercial has lagged behind. Watch as the team breaks down why this might be, and some strategies to counteract it.
Thanks for checking out the Wing It Podcast! Tune in each episode to see Goose Digital staff (and the occasional guest), discuss digital marketing strategy, industry news, and exciting MarTech developments.